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Customer Service

Shipping Options
Our domestic and international shipping policies.

Hours of Operation
When we are available to take your orders and answer questions.

Ordering Alternatives
Other ways to place orders with The Golden Bear.

Exchanges and Returns
Not satisfied with your purchase? Let us help.

Learn more aobut our security and privacy policy.

We are here to solve any problems that arise.

Catalog Request
We would be happy to send you or a friend our catalog.

Retail Store Information
Come visit our store!

Frequently Asked Questions
Answers to some of our most frequently asked questions.

Contact Us
How to reach us for help or additional information.

Jewelry Expert
Learn more about our jewelry and materials we use.

How to Wear the Bear
Yes, there is a correct way to wear the Bear.

Gift Wrapping
Request our complementary elegant gift wrap.

Gift Certificates
A perfect gift when you cannot decide.

Custom Design Information
Have a special gift in mind? We can help.

Ring Sizing Information
How to choose the right ring size.

Special Order Only

Replacement Value Appraisals